The fired firm was just quietly going to be choked off, using a tactic the GC called “the long tail,” meaning don’t jerk ‘em around or humiliate ‘em, just gradually turn down the wick until the light goes out.Read the post. Pay special attention to Woldow's five signals that the work is drying up. Ask yourself which of your clients might be sending them. Then convince them to stop.
Life's short. You're busy. I sort through countless law marketing and business development blogs every day to find the post that will help you market your practice, plan for the future, stay ahead of trends, increase your value to clients, and more. So you don't have to. Are you reading these posts?
Friday, April 3, 2015
Do You Know If Your Client Is Changing Lawyers?
It's true that a client can fire her lawyer for any number of reasons. But most of the time, writes Pam Woldow in How You’ll Know When Your Firm’s Been Fired. you won't see it coming. That's because she probably won't ever come out and say that you're going to lose her work:
Labels:
Client service,
Clients,
JD Supra,
Pam Woldow
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