- “Nine myths held by some in-house lawyers about their management of law firms” from Law Department Management. Lawyers: need ideas on differentiating yourself from the competition? Read this post. More than half of these myths have to do with what in-house counsel think YOU think about them. What if you were able to better align your firm with these beliefs? Think you would get more business?
- “Should law firms be in the hospitality business?” from legal sanity. I added Arnie Herz’s blog to my feed after reading this post. I find it full of practical advice while generating – at the same time – thought-provoking ideas on improving customer service in the legal profession. Read this post and you’ll agree that Herz is an important voice in this conversation.
- “Of Stars & Schmoes: The Mandate to Synch Social Media & Customer Service” from PR2 Squared. Whatever you think about social media, it is changing the way sellers communicate with buyers, lawyers with clients, corporations with consumers, doctors with patients, etc. But blogging, tweeting, using Facebook are useless if you’re not applying those lessons to the entire customer service experience. This post explains why.
- “Text of Commencement Speech” from tins. Technically, this is not a blog post. But it is a great read. It is the text of the speech Rick Klau gave to students graduating from the University of Richmond School of Law on May 9. I like it because it answers one of my favorite questions for lawyers: “what advice do you have for people going to law school today?” You’ll like it too.
- "Dealing with Recessionary Times" from tompeters! Dispatches from the
New Worldof Work. Want some ideas on getting through the recession? Read this post. I have to warn you, though: all of them involve you doing more, or better, or longer, or harder, or some combination of all of those (and more). These economic times will end. But you’ll have to take it on yourself to make it through them in the meantime. This post will help you with that.
Monday, May 11, 2009
Have you read these?
A smattering of interesting and valuable posts from the blawgosphere and beyond