Monday, November 15, 2010

Today's Law Marketing Resource

Dan Hull's "The 12 Rules of Client Service" from What About Clients? 12 rules. 83 words. There's no fluff here, just practical, to-the-point principles for aligning "the interests of clients/customers and service providers to the fullest extent possible." Read them. Print them out and tape them to the wall above your computer screen. Make them part of your personal mission statement. You, and your clients, will be glad you did.

Every so often you come across a blog that feels like home. What About Clients? is that blog.

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