It's 10:00 am. Do you know what your firm's new business intake procedures are?

Steven Burchell's "Rethinking New Business Intake at Law Firms" in Law.com's Law Technology News. Let's face it. Automating the new client and matter process generally doesn't sit in one of the top spots on a law firm's to-do list. But that doesn't mean it doesn't make sense: "A well-designed automated new business intake system will also improve business continuity, reduce cost, and improve the integrity of data across the IT enterprise." Burchell's post identifies the key challenges establishing and adopting a system, and provides the solutions you'll need to overcome them. Read it, even if you're convinced your firm doesn't need an automated system. Because you just might need one more than you think.