Tuesday, June 14, 2011
It's 9:00 pm. Do you know where your lawyer is?
Jordan Furlong's "Be the World’s Most Client-Accessible Lawyer" on the Attorney-at-Work blog. There's been a lot of talk over the past few years about the "virtual law office." What it is, where it is and isn't permitted, how to run one, what are the risks and rewards, etc. But Jordan's post is one of the first I've read that looks at virtual law offices from the client's perspective. Not in the lower-overhead-means-lower-cost-to-clients sense, but rather in the making-yourself-accessible-to-clients-when-the-clients-need-you-to-be-accessible-means-being-a-better-lawyer sense. Sure, Jordan's suggestion is not for everybody. But isn't meeting your clients' needs a core part of your strategy? What's wrong with doing it on their terms once in a while?