Holden Oliver's "All Hat, No Cattle" from What About Clients? This site, also know as What About Paris?, should be on your RSS feed. The posts are short, concise, and full of valuable lessons, the kind you normally have to pay a lot of money or work really hard to get. This one questions the notion of "client service," not as in "do we need it" but rather "everybody talks about it but do they even know what it means?" Read it.
No comments:
Post a Comment